As a health care provider, your health and safety is always at the heart of what we do, so we wanted to let you know what we are doing to support and protect our clients and our teams at Triton Hearing.
As Covid-19 continues to impact our communities, we want to reassure you that we're still here for you and delivering the same friendly care and support you know and love.
With stringent in-clinic measures in place, such as sanitising between each appointment, to keep you and our team safe. Ensuring you stay connected with the world you love.
Please follow these simple guidelines when attending in-clinic appointments:
I would prefer to have my appointment at home. How do I arrange this?
For wearers of Phonak Paradise and Phonak Marvel devices, you may have the ability to have appointments from home via our new Virtual Care servies. This can be done by having your devices "remote ready". Learn more below, or talk to the Virtual Care Team on 0800 515 515.
What if I have questions about my hearing aids or need repairs, who can I talk to?
Please call 0800 45 45 44 to speak to your local clinic team, to book a contactless drop off repair or to book an Audiologist telephone appointment if needed.
How can I get batteries and hearing aid consumables?
Please order them online through the Triton Hearing online store and your order will be delivered to your home.
If you have any other questions or feedback regarding the new requirements for in-clinic appointments under the Covid-19 Protection Framework, please email email@example.com
Take care and we look forward to seeing you soon.
The team at Triton Hearing.