In this policy, Triton is also referred to wit the words “we”, “us” and “our”.
At Triton we are committed to our client’s privacy and security. All our client files are held or disposed of securely. We will never pass on your personal details to a third party except the necessary information required by providers of products or services you have purchased. This commitment is backed up by the New Zealand Privacy Act 1993 and the requirements of The Health Information Privacy Code which provides strict parameters in how your personal information can be used. As a client, you have the right to access and update your personal information. To do so please contact us by phone 0800 45 45 42 or email firstname.lastname@example.org
If you have provided Triton Hearing with your email address, relevant offers or information may be emailed to you. You are able to opt out of receiving marketing emails by selecting unsubscribe on the email you have received. This will opt you out of emails with offers, but not any clinic correspondence such as appointment confirmations.
Triton Hearing Limited operates a number of websites including: www.tritonhearing.co.nz; www.tritonlyric.co.nz and www.tritonhearingcaddy.co.nz and other promotional websites from time to time. We respect the privacy of our website users and are committed to protecting your security and privacy.
We collect information about you through our websites in an effort to improve your shopping experience, as well as communicate with you about our products, services and promotions. We do not sell or rent your personal information to third parties. We release account and other personal information only when we believe release is appropriate to comply with law; facilitate court proceedings; enforce or apply our terms and conditions; or protect the rights, property, or safety of Triton Hearing, our users, or others.
As a Triton client we may need to disclose some of your information to third parties if it is necessary for the following organisations: ACC, Ministry of Health, War Pensions and insurance companies.
Your personal information may be disclosed for the following reasons:
Your hearing aid(s) require repair Information collected by us may be shared anonymously for the following reasons:
We may collect personal information from you (including, without limitation, your name, email address, phone number, and postal address) when you register with our websites, place an online order, save your information with us online, contact us with a question or concern, or participate in a promotion. We receive and collect the name of the domain and host from which you access the Internet; the Internet protocol (IP) address of the computer you are using; the browser software you use and your operating system; the date and time you access our site; and any search engine or inbound hyperlink used to reach this website. This information is used only for statistical purposes and in regards to how we may enhance the customer experience.
We may use your collected information from our websites in the following ways
You always have the choice not to receive marketing and promotional information. It is our policy to remove any member from our database or mailing list upon the members’ request. Please contact us if you wish to opt out of receiving communications from Triton Hearing Limited.
We take website and credit card security extremely seriously, and always endeavour to provide a secure safe platform on which to conduct online transactions. http://www.tritonhearing.co.nz/ uses the industry standard Secure Sockets Layer (SSL) protocol, which encrypts your information as it is transmitted over the internet. This encryption scrambles details such as credit card number, billing details and delivery address so that generally, other computers are unable to decipher the information, ensuring privacy and security. To make sure you are accessing a secure server, check for the unbroken key or closed lock symbol located generally either at the bottom left or top right of your browser window. If it appears, then SSL is active. You can double check this by looking at the URL as well. If SSL is active, then the first characters of that line will read ‘https’ rather than just ‘http’. It is important for you to protect against unauthorized access to your password and to your computer. Ensure you logout when you have finished visiting http://www.tritonhearing.co.nz/, especially if you access http://www.tritonhearing.co.nz/ from a shared computer.
When you click on links and banners on our site that take you to third party web sites, you will be subject to the third party's privacy policies. While we support the protection of privacy on the Internet, Triton Hearing cannot be responsible for the actions of any third-party web sites.
This policy explains how Triton handles the personal information we collect from you (“You”) through the Hearing Caddy portal, accessible from www.hearingcaddy.co.nz (“Hearing Caddy Portal”), and the Hearing Caddy mobile application (“Hearing Caddy App”) together, the “Services”).
We collect the personal information that You provide to us when You register for the Services and when You use features of the Services. That information includes your name, contact information, appointment requests, feedback, diary entries, as well as the questions that You ask us.
We may also use web analytics tools to measure your usage of the Services.
When you ‘refer a friend’ to us through the Services you are confirming to us that they authorise you to give us their personal information and consent to us contacting them by email.
We collect personal information for the purposes of:
If You do not provide us with certain information we may not be able to provide you with access to the Services, or certain features of the Services may not be available to You.
You have the right to access the personal information that we hold about You and to request correction of that information. To do so, please email this address email@example.com
Published October 1st 2015
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