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In the Triton Hearing online shop, you will find a range of quality hearing aid products.
Aftercare services at Triton Hearing for devices from other providers

Aftercare services at Triton Hearing for devices from other providers

We want to make your aftercare journey to Better Hearing as enjoyable as possible. When choosing Triton Hearing as you aftercare provider, you’re in control of flexible options to suit your hearing device needs.

For individuals looking for aftercare service and have purchased their hearing device(s) through another provider, you’ll be able to utilise one of the following service options.

  • Continue your aftercare support with Triton Hearing using our service fees on an ad hoc basis. Service fees are as follows:
    • On-site Clean & Check: Free, pay for consumables
    • Manufacturers Service: $37.50 plus repair fee
    • Audiology consultation: $80 per 30 mins
  • Sign up to Triton Hearing’s Care and Consultation Service for $1200, covering your device for 6 years. That enables clients to free adjustments*, free hearing reviews, free on-site repairs and free clean and checks
aftercare for devices

What’s included in Triton Hearing’s Care and Consultation Service? Everything helpful.

Free adjustments*

When you first get your hearing aids, there may be some fine-tuning needed for you to get the most out of them - everyone’s slightly different. The Lifetime Care and Consultation aftercare includes regular free check-ins from a Triton Audiologist to make sure they’re adjusted properly and working at their best for you.

Free hearing reviews

Hearing needs can change, so from time-to-time it’s a good idea to pop into the clinic for a full hearing review. These regular reviews are part of our Lifetime Care and Consultation aftercare.

Free on-site repairs

Our Care and Consultation service also means you don’t have to worry if your device ever needs in-clinic repair work done, this will be completed quickly at no cost to you. Off-site repairs may require an additional charge.

Free clean and checks

Hearing aids are precision devices and do need to be kept clean and looked after. Every 4-6 months the tubes, filters and domes should be changed, and that can be a bit fiddly to do yourself. So let us do it! Your local Triton Hearing clinic offers a FREE clean and check service.

Only Triton Hearing offers a Care and Consultation service for kiwis who have purchased hearing devices with another provider. To find out more about it, and us, please get in touch. Contact your nearest Triton Hearing clinic today, or call on 0800 45 45 43 for a free appointment to discuss your aftercare options. We look forward to meeting you, and giving you a better hearing experience.

*We are able to adjust or re-programme selected hearing aids brands in-clinic only, please ask.

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