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In the Triton Hearing online shop, you will find a range of quality hearing aid products.

Pairing and connecting

How to pair your hearing aids to your Android:

How to connect your battery powered hearing aids to the myPhonak app:

How to start a virtual care appointment

  1. Open the MyPhonak app and click on the three horizontal lines at the top right hand side.
  2. Click on 'Remote Support'.
  3. Click on the green 'Start' button to enter the virtual waiting room.
  4. Wait for the incoming call from your audiologist.
  5. Click on 'Accept' to pick up. This starts a remote support video session.

MyPhonak app support

How to setup the myPhonak app for Remote Support

How to setup the myPhonak app for “Hearing Diary”

How to use “My Hearing Aids” in the myPhonak app

Troubleshooting

Troubleshooting myPhonak app connectivity issues on Android

Troubleshooting myPhonak app location services on Android

Troubleshooting myPhonak app Bluetooth settings on Android

How do I clean my hearing aids?

Below we have cleaning and maintenance video instructions of how to clean your hearing aids.

Receiver in canal (RIC) hearing aids

How to clean a RIC hearing aid

How to change a RIC hearing aid dome

How to change the CeruShield wax filter of the RIC hearing aid receiver

How to change the CeruStop on a RIC custom hearing aid earpiece

Behind the ear (BTE) hearing aids

How to clean a hearing aid with an earmould

How to clean a hearing aid with a slim tube

In the ear (ITE) hearing aids

How to clean a custom hearing aid