Common problems with hearing aids

Hearing aid turned off

Dead battery

Sound outlets blocked with wax

Moisture in BTE (behind the ear) tubing

Hearing aid is not inserted properly into the ear

Hearing aid or ear mould no longer fits properly / tubing cracked

Excessive wax in ear canal

Volume control set too high

Filter or dome is blocked

Excessive wax in ear canal

Your hearing may have changed

Hearing aid may be switched to incorrect setting

Microphone outlet is blocked

Caring for your hearing aids

Keeping your hearing aid clean

Avoid heat

Avoid damage caused by wax

Avoid hair spray and makeup

Avoid moisture and dampness

Keep your hearing aids out of reach of children and pets

Use a specialist for repairs and servicing