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If your hearing loss is attributed to an accident, medical treatment, or is a result of workplace noise exposure, you may be eligible for fully funded hearing aids through the ACC claims process.

You may be eligible for hearing aids at no cost

Triton Hearing is an approved healthcare provider who’s passionate about giving you a better hearing experience. That means a wide range of our hearing aids are available to you at no cost if you are eligible for assistance through ACC.

At first glance, the process of making a hearing aid claim with ACC funding may seem complex. Don’t worry. We’re here to help you every step of the way. We’ll help you access a range of solutions so that your individual needs are met.

free acc hearing check

What does ACC cover?

ACC funding is available for hearing solutions where 6% or more of your hearing loss is due to injury related causes, including:
  • Gradual onset hearing loss caused by noise at work
  • Hearing loss caused by an accident
  • Hearing loss caused by some medical treatments
ACC offers different levels of funding for hearing aids depending on the cause and extent of your hearing loss. The amount of funding provided by ACC will depend on how much of your hearing loss is due to injury. Triton Hearing can provide FULLY FUNDED hearing aids with all levels of ACC funding. 

If your claim is accepted, ACC provides financial support towards the purchase of hearing aids and audiologist appointments. Triton Hearing offers a wide range of hearing aids that are fully funded, and your hearing tests are free. ACC provides funding support once every six years.
builder hearing loss Funded Hearing Aids

Do I qualify for ACC funding?

Hearing aids are a significant investment. But in many cases, there may be financial assistance available. If your hearing loss is the result of workplace noise exposure or an accident, you may be eligible for fully funded hearing aids from ACC. Funding is dependent on a number of factors including your health, any genetic conditions and your age. ACC will look at whether your hearing loss was a result of an injury, an accident of a combination of both.

Generally, ACC will provide funding support for injury-related hearing loss. If your hearing loss is health-related, you may be eligible for funding or subsidy assistance from the Ministry of Health. For more information on financial assistance for hearing aids, see Funding For Hearing Aids.

Not sure if you’re eligible for ACC funding for hearing aids? Talk to a Triton Hearing expert today.

free acc hearing check

ACC hearing aid band funding levels

The amount of ACC funding you will receive is dependent on the percentage of hearing loss that is related to the injury. The general rule is the higher the percentage, the higher the funding.

There are four bands of funding available*:
  • Band 1: $3184.30
  • Band 2: $3931.80
  • Band 3/4: $4979.45
*each band is based on two hearing devices.

Your 3 simple steps to fully funded hearing aids

Every day, we help customers navigate the ACC claims process. Whether it’s filling out forms, making appointments or just advising you on what will happen next, we’re happy to help.
We’ll guide you through each step of the ACC hearing aid funding process. There is no longer the requirement to visit your GP.

Making a claim with ACC for hearing loss:
  1. Get your FREE hearing test with Triton Hearing - This appointment will contain a hearing check or assessment, and discussion around your Noise Induced Hearing Loss claims information. Your audiologist will fill in the required paperwork and submit this on your behalf. You can book your free appointment by calling us on 0800 45 45 58 or filling in the form here.
  2. Specialist appointment - After your hearing assessment at Triton Hearing, ACC will then write to you to advise you which Ear Nose and Throat (ENT) specialist they have referred you to. ACC will forward Triton Hearing’s hearing assessment results to the ENT before your appointment. The ENT will discuss your employment, family history and ear health to diagnose the cause of your hearing loss and then send their report to ACC.
  3. Hearing aid fitting - Once confirmation of your hearing aid funding has been made, ACC will advise you via a confirmation letter. You will need to contact Triton Hearing on 0800 45 45 58 or filling in the form here for an appointment to decide which hearing aids will best suit your hearing needs. Following this appointment a hearing aid fitting appointment will be made. Triton Hearing provide fully funded hearing aids for all levels of ACC Funding approval. 

free acc hearing check

ACC funding for children

Subsidies are available for children under the age of 18 through the ACC claims process. The ACC contribution can include assistance towards the cost of hearing aids (up to three times every six years), fitting fees, hearing assessments and repairs and maintenance as required. Talk to your Triton Hearing Audiologist for further information on funding for children’s hearing aids.

What if I am not eligible for ACC funded hearing aids?

If ACC declines your claim, you may be eligible for other forms of Government funding. Please contact your local Triton Hearing Care Specialist on 0800 45 45 58 for advice and more information.

learn more about hearing aid funding

Other funding and subsidies for hearing aids

Most New Zealanders are eligible for a Ministry of Health subsidy of up to $1,022 every six years ($511 per ear). In selected circumstances fully-funded hearing aids are available through the Ministry of Health. Ministry of Health subsidies are not available if you are receiving ACC funding.

If your hearing loss is related to active service in the New Zealand Defence Force you may qualify for help from Veterans’ Affairs New Zealand. This is only available if you are not eligible for Ministry of Health or ACC support.

Health Insurance
Your hearing loss solution may be covered by your private health insurance policy. At Triton Hearing we have a specialist team experienced in working with all major insurance companies.

To find out if you are eligible for any of these hearing aid funding options, contact Triton Hearing today on 0800 45 45 58 or book an appointment to see your local Triton Hearing audiologist.
 

Frequently Asked Questions

How long does the process take?
The ACC process is usually 4-6 weeks long and starts once your application has been sent. However, that timeframe can change depending on factors such as the individual, or if ACC requires more paperwork from the client or clinic.
What steps are involved?
Great news! The ACC claims process has gotten easier.
 
Triton Hearing clients no longer need to go to their GP to make a claim. Simply come in for a free hearing assessment and our audiologists will check to see if you meet the ACC application criteria. If you do, our team will lodge the application and send your paperwork to ACC on your behalf.
 
All you need to do is:
  • Complete a medical and work history questionnaire
  • Speak with ACC to arrange an ENT specialist appointment over the phone.
You’ll then receive your outcome in approximately 4-6 weeks. However, timeframes may differ depending on the paperwork required and ACC delays.
How much would ACC fund if I get approved?
The amount of ACC funding you will receive is dependent on the percentage of hearing loss that is related to the injury. The general rule is the higher the percentage, the higher the funding.
 
There are four bands of funding available*
Band 1: $3184.30
Band 2: $3931.80
Band 3/4: $4979.45
 
*each band is based on two hearing devices.
What other funding can I get if I get declined by ACC?
We’re sorry to hear that you have been declined by ACC. This can feel like a frustrating setback, but don’t lose hope. There are always other avenues to explore.

Government subsidy - If you are declined by ACC, you are eligible to apply for the government subsidy which is $1022.11, and all NZ citizens and permanent residents are entitled to this funding every 6 years.
 
Declined by ACC voucher at Triton Hearing - At Triton Hearing we offer a $1,000.00 voucher to clients declined by ACC which you can use towards hearing aids.
 
Subscription Hearing Devices - Additionally, we are proud to provide Pay As You Hear subscription hearing aids, starting from as little as $1.00 per day.
Will ACC funding fully cover the cost of hearing aids for me?
Fully Funded Hearing Aids through ACC are an option that is available. However, your eligibility depends on your level of hearing loss and the type of hearing aid your hearing loss requires. For more information and to discuss your eligibility, please reach out to your local Triton Hearing team to book an appointment with our audiologists.
What else do ACC fund? E.g. would they fund repairs, ongoing service costs, new aids etc.
Not only does ACC contribute towards the cost of your hearing devices, but may also provide additional funds towards the ongoing costs of batteries and hearing aid repairs. This is on a case-by-case basis; please book an appointment with your audiologist to discuss your eligibility.
 
The great news is that all follow-up appointments, on-site repairs and check-ups are free with Triton Hearing as part of our Lifetime Free Care policy.
Do I have to pay anything?
Your appointment with Triton Hearing is FREE, and you do not need to pay for your appointment to start the ACC application.
What can I get with my funding?
You are eligible to use your funding towards one, or two, hearing aids.
When does my funding renew?
ACC funding renews every 6 years from the last date of approval or the date of the manufacturer’s invoice.
Do I have to use my funding right away?
You don’t have to use your funding right away – it is valid for six years once approved by ACC. It is up to you when you would like to take the first step towards better hearing. Reconnect with the world you love today and give our audiologists a call on 0800 45 45 58.

Book your free appointment

Sound good?

Getting in touch is the first step towards better hearing. *Our hearing checks are free for anyone aged 18 and older.

Please share your contact details or call 0800 45 45 43 between 8.30am - 7.00pm, Monday to Friday to book an appointment.

Are you international? Call us on +64 9 281 4329

Visit our clinics to discover the latest innovations in hearing technology, discuss noise-induced hearing loss solutions and receive expert advice from our team on a range of hearing challenges.

Our audiologists will work with you through your journey back to better hearing; whether they recommend the best hearing aids for your lifestyle or tailor a hearing health solution for your needs, they will ensure you are comfortable and informed.
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