Support Staff Careers

We currently have a vacancy for a part-time Customer Service Representative to join our Whangarei clinic. This excellent opportunity offers the chance for someone to make a major difference in people's lives, providing a positive and profound impact on not just them, but their friends and families.

We have a vacancy for a 7 month fixed term contract for a Customer Service Representative. The ideal person for us would have the following attributes:

Key tasks:

• Managing clinic diary (appointments) to optimize our busy clinicians time.
• Reception – answering the phone and face to face enquiries.
• Processing insurance applications, government subsidies and ACC claims.
• Running daily reports through our CRM system. 
• Data integrity management and maximizing opportunities to interact with our clients.
• In-house hearing aid repairs (training provided).

For more information and to apply for the role, visit our seek ad here.

Due to our growth, we are looking for dynamic, client-focused people to join our Customer Service Centre (CSC) based in Albany (the first few weeks will be based in Remuera).

Our Customer Service Professionals are highly regarded and a key part of our business, often providing the first impression for clients. Working exclusively by phone they are our first point of contact for our clients and provide positive, helpful experiences around their hearing care appointments.

If you love interacting with people via the phone and have an innate understanding that client happiness is the key to a successful business, this could be the right career move for you. Our perfect match for Triton Hearing would have:

• A passion for providing excellent customer service
• Strong attention to detail
• Excellent communication skills – oral and written
• A positive attitude and enjoy working in a team environment
• Inbound and Outbound Calling (No cold-calling)

For more information and to apply for the role, visit our seek ad here.