Our mission is to be the hearing care provider of choice in New Zealand. To do that means we have to be the best at everything we do. At Triton Hearing we believe in choice, and offer a great balance between client outcomes and client service. Our commitment to providing hearing advice, solutions and care extends to those less fortunate and through our Triton Hearing “Give Back” programme, our clinic teams have the joy and privilege to help people within their communities who are not able to afford hearing aids.
Key tasks:
Due to our growth, we are looking for dynamic, client-focused people to join our Customer Service Centre (CSC) based in Albany (the first few weeks will be based in Remuera).
Our Customer Service Professionals are highly regarded and a key part of our business, often providing the first impression for clients. Working exclusively by phone they are our first point of contact for our clients and provide positive, helpful experiences around their hearing care appointments.
If you love interacting with people via the phone and have an innate understanding that client happiness is the key to a successful business, this could be the right career move for you. Our perfect match for Triton Hearing would have: