Overview:


Refusing to acknowledge a hearing loss is a common occurrence. In fact, we probably all know someone who should be doing something about their hearing. They nod and smile when you ask them a question, they mishear what you’re asking, they turn the TV up and may even tell you you’re mumbling! If you’ve noticed a loved one withdrawing from social settings or struggling to keep up in conversations, it might be time to have a conversation about their hearing health. While it can feel daunting, approaching it with care and understanding can make all the difference.

Living in denial

We all want our senses to work perfectly, and it can be hard to accept that they aren’t. Because hearing problems can happen slowly, people with hearing loss are often able to cope, sometimes for years, without taking action. They lose the sounds they love gradually, so the changes are almost unnoticeable.

Often, it takes someone who cares about them to help them understand just how much they’re missing and to help them take the next step. If that’s you, we’re here to help.
how to talk to someone about their hearing loss

How to approach the “It’s time to do something about your hearing” chat with a loved one

  • Timing is everything - Choose a quiet, relaxed moment—perhaps over a cuppa at their home or yours or at a private peaceful place like a park or garden. Avoid raising the topic in the middle of a noisy gathering, when either of you are in a rush,or when emotions are high. Start with gentle observations, such as: “I noticed you seemed to find it hard to follow the conversation earlier — have you felt that way too?” This approach encourages dialogue and openness.
  • Focus on the benefits - Rather than dwelling on the challenges of hearing loss, highlight what they stand to gain; the ability to rejoin conversations, hear their grandchildren’s laughter, the birds chirping, etc. Modern hearing devices don’t just restore sound—they also restore confidence, enabling your loved one to engage fully in life’s best moments.
  • Offer to support them - Navigating hearing assessments and choosing a device can feel overwhelming. Offer to be their partner in the process by researching options together or accompanying them to an appointment. Hearing specialists often provide expert advice and free trials, making it easier to find the right fit without commitment.
  • Patience is key - It’s natural for someone to need time to adjust to the idea of a hearing device. Be patient and keep the lines of communication open. Sometimes, improved hearing is what it takes to overcome initial reluctance. By approaching the conversation with empathy and understanding, you can help your loved one rediscover the joys of sound—just in time for a summer full of laughter, connection, and cherished memories.
  • Reassure them hearing loss is common, and the solution is as simple as getting reading glasses
  • You may notice that they are missing out at work or that other people are starting to avoid chatting with them. Sharing examples of these times may help them understand that it’s time to take the next step
  • The next step is easy, and there’s no obligation. If they are over 18, ask them to book a free hearing check-up with a Triton Hearing Audiologist. It’s free to call 0800 45 45 43

The common signs of hearing loss

Are they turning the volume up on the TV or radio?
They may find it difficult to differentiate speech with background noise on the TV or radio. If you notice that the TV or radio is too loud, then you should take this seriously. It might mean that they are being affected by the onset of hearing loss. 
Are soft, high pitched voices are harder to hear?
Are they often asking women or children particularly to repeat what they're saying? 
Do they have trouble following conversations?
Are they nodding and smiling when they can't really hear what they said? This is a common sign of hearing loss.
Are they struggling to hear in noisy environments?
Are they avoiding certain cafes or choosing  seating carefully so they can hear?
Do others are comment on their hearing?
Are they replying that you're mumbling? Hearing loss can be frustrating for everyone.

Is it time someone you know sought help?

Talk to Triton Hearing today on 0800 45 45 43 or book an appointment online. Our hearing checks are free for anyone aged over 18 and we welcome loved ones to come to the appointment to support those struggling with hearing loss and ask any questions you may have.