Hearing Aid Insurance

If you have lost or damaged your hearing aids (and you have insurance) we’re here to make sure you never miss a moment. You can rest easy knowing we’ll provide any necessary consultation services free of charge. All you need to do is follow these 3 simple steps:

1. Contact your insurance provider to start the claims process
Once you have spoken to your insurance provider and lodged a claim, they will give you a claim number. Please call your local Triton Hearing with these details as soon as you receive them! If you are unsure how to make a hearing aid insurance claim, please contact your local Triton clinic.

2. Lets us handle the rest
Once we’ve received the claim acceptance confirmation from your insurance provider, our Insurance Response Team will get in touch with you to organise your next steps. Our Insurance Response Team is on hand to help you through your journey to better hearing. We will give you personalised advice based on your circumstances and book you in for a free appointment to replace your devices. If you hearing aids are significantly damaged, instead of lost, we’ll assess the damage to determine whether they can be repaired instead of replaced.

3. Get fitted with your new hearing devices
We book your hearing aid fitting appointment during the process of insurance claim to ensure you can get to back to better hearing at the earliest
Do you need help right away? We’re proud to offer Virtual Care Services which allow us to promptly facilitate your hearing device replacement under your insurance claim and deliver the new hearing aids to your home address so you never miss a moment